The terms and conditions below apply to your use of the Website and all services and functions found on the Website. By accessing and/or using the Website, you agree to be legally bound by these terms and conditions. We reserve our rights to amend the terms and conditions at any time, please check this page for updates.

If you do not agree with these terms and conditions, you should stop accessing and/or using the Website.

Customer Service Policy

Fancygents are committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our Website are currently in stock unless otherwise specified, and pricing is true and correct. Delivery timeframes and shipping rates are outlined on our shipping page.

Shipping

Please note that if a package is not collected or if it is refused, we reserve the right to charge you for the shipping costs of returning items via DHL Express.

We strive to ship all orders within 5-10 business days after the order has been placed. If your order will take longer to ship, we will notify you immediately. Bulk orders that require branding will take longer. FancyGents, is not responsible for any additional charges incurred for rejected packages or custom fees. All orders are shipped with DHL express after payment confirmation.

All international orders are shipped using DHL express.International shipping costs are automatically calculated during the online purchase based on size and weight of the order and the delivery address. Most international orders will be processed within 1-2 business days and delivered to you between 7-10 business days. Please note, bulk orders that require branding will take longer, and delivery times may vary depending on your destination, customs and duties.

You will receive a tracking number via email when your order is shipped from Fancygents. With this number, you can follow your order from us until it arrives at its destination. The DHL website will contain instructions for how you can track your order. All international orders can usually be tracked within 24 hours after the tracking number has been received.

Returns

We hope that you love everything you order from Fancygents but if something goes the wrong way, keep calm!

We accept returns for domestic and EU orders within 15 days of purchase only for aprons which are listed in our shop categories and are not custom made or branded with any logo. Fancygents will refund you for your order by the same payment method as your original purchase was made. Customer is responsible for paying return shipping fees unless the product is faulty or damaged. Returned products must be unused and complete with original packaging. FancyGents, does reserve the right to refuse a refund or exchange if the product is returned beyond 15 days of purchase or if it is returned without original packaging. Unfortunately we are unable to accept returns for international orders outside of EU due to high custom fees.

We always process returns/exchanges as quickly as possible – please allow 5 business days for this. Please note refunds may take up to 10 business days.

To return a product, email us at info@fancygents.com, and we will send you further instructions.

Intellectual Property

Fancygents takes our intellectual property rights seriously, particularly when it comes to our unique designs.

Unless otherwise indicated, Fancygents is the exclusive owner of all rights, title and interest in the following:

(a) without limitation, all text, fonts, graphics, photos, artwork, logos, software, domain names, service marks, trade marks, designs, copyrights, information, compilations and audio and video content, the framework, source code, layout, user interface and ‘look and feel’ of the Fancygents Website; and

(b) without limitation, any and all copyright, designs (whether registered or unregistered), trade marks and other intellectual property rights embodied in any goods and services supplied by Fancygents , whether appearing on the Website or otherwise publicly available.

You are not permitted to reproduce, communicate or otherwise exercise any rights in the Intellectual Property unless specifically authorized by Fancygents.

Using Our Website

We do not guarantee the accuracy, completeness, reliability or timeliness of the Website. Fancygents shall not be liable if for any reason the Website is unavailable at any time or for any period. You acknowledge and agree that your use of the Website is on an “AS-IS” basis and from time to time, Fancygents may restrict access to some parts, or the entire Website, without notice.

You are prohibited from using the Website, or our goods:

  • in a way that violates these Terms;
  • for unlawful activities or purposes;
  • in a way that is fraudulent, defamatory, inaccurate, false, misleading or deceptive;
  • in a way that violates any applicable law (including, without limitation, applicable privacy laws);
  • in a way that infringes the rights (including rights in any Intellectual Property) of Fancygents or of any other person; and/or
  • via the use of automated scripts, scrapers or ‘bots’.
[ultimate_gdpr_terms_accept]