We take the protection of your personal information seriously. If you do not agree to the terms of this Privacy Policy, you should immediately cease using the Website. Cargo Crew reserves the right to amend this Privacy Policy at any time.


This Privacy Policy governs how we collect and use your personal information obtained through your use of the Website and your interactions with us. For the purpose of this Privacy Policy, “Personal Information” includes any information or opinion, whether true or false, about a person who is identified or whose identity can reasonably be established. Personal Information is not limited to information committed to a material form.

Types of Personal Information we collect may include, without limitation, your name, age, date of birth, email address, transactional data obtained via third-party payment services, geographical information obtained from your device transmissions, and other user-generated content uploaded to and/or stored on our servers. We may also collect non-personal statistical information, such as analytics and cookies data, IP addresses and the specifications and settings of your devices (such as your preferred language) used to access the Website.

1. Consent

By continuing to use the Website, you hereby consent to our collection, use and disclosure of your Personal Information for the purposes specified in this Privacy Policy.

2. Collection of Information

We solicit and collect Personal Information where reasonably necessary for the proper function of our Website. We collect Personal Information from you:

  • When you make an order through our Website
  • When you make an enquiry via our contact page or by any other means
  • Via the use of unique User ‘cookies’, trackers, mobile device IDs or pixel tags
  • When details of your transactions are provided to us by third-party payment Website

Additionally, we may collect information that has not been directly solicited from you, and is reasonably necessary for the proper function of our Website. Where such unsolicited information falls outside this reasonable necessity, we endeavour to destroy and/or de-identify the information as soon as practicable.

3. Use and Disclosure

Any Personal Information collected of the type described above may be used or disclosed by us for the following purposes:

  • In the course of the regular operation of the Website;
  • To respond to feedback and complaints;
  • For the development of new services or products;
  • To better understand customer trends;
  • To improve your overall user experience of our Website;
  • To verify your eligibility for the Website;
  • To enforce or exercise any rights pursuant to our Website terms and conditions;
  • To investigate any user complaints against you or in relation to your use of the Website; and
  • For direct marketing purposes (see paragraph 4 below for more information)

In addition to the above-mentioned purposes, your Personal Information may be used or disclosed for any of the Permitted General Situations outlined in s. 16A of the Privacy Act 1988 (Cth) or international equivalents. We may be compelled by operation of law to disclose any information relating to you, including your identity and contact details.

Fancygents team may engage third-party advertisers and networks to display advertising on the Website. These companies may use tracking technologies such as cookies or pixel tags to collect information about User interactions. We may share and licence non-personal statistical data (such dates, duration and times of use of the Website) to third party advertising or analytics entities. We may share aggregated personal and non-personal information with such entities in non-human readable form. We will not share or licence any such information that identifies you personally, and endeavour to aggregate this data in such a way as will de-identify individual Users.

4. Direct Marketing

Your Personal Information may be used to offer you new products and services, notify you of new developments to our existing products and services, or any other commercial communication including letting you know about the goods and services of any of our affiliates. By continuing to use the Website, you hereby consent to such marketing communications. In delivering such communications, we may contact you via email. If you do not wish to receive direct marketing communications from us, you may opt-out by contacting info@fancygents.com We will always give you an opportunity to opt-out of receiving future marketing communications.

5. External Websites

This Privacy Policy applies solely to information collected in connection with our Website. We take no responsibility for the collection of information and/or privacy practices of any third-party websites or applications that may be accessible via a hyperlink or third-party advertisement on the Fancygents Website.

6. Access and Corrections to Your Personal Information

You may, in writing, request that we provide you with items of your Personal Information. You do not need a reason for making such a request, however you may be charged for reasonable expenses that we incur in preparing and sending you a copy of your Personal Information. We reserve the right to refuse access to your Personal Information where the claim would impact the privacy of others, the information is commercially sensitive or the request is frivolous or vexatious.

We may take steps to destroy or permanently de-identify information when it is no longer needed for any purpose for which it may be used or disclosed. We may retain and use de-identified information or statistical data collected, including in the event that you cease to use the Website. If you believe the Personal Information collected or used by us or a third party is false or inaccurate, you have a right to have this information corrected. We will endeavour to correct this information within reasonable time, at no expense to you.

7. Cookies, Trackers and Analytics

We may use “cookies” technology to store data on your computer using the functionality of your browser. You can modify your browser to prevent cookie use but if you do our Website may not work properly for you. The information stored in the cookie is used to identify your browser or device. This enables us to operate an efficient service and to track the patterns of behaviour of users of the Website. In the course of serving advertisements to the Website (if any), third-party advertisers or ad servers may place or recognise a unique cookie on your browser. The use of cookies by any such third-party advertiser or tracker is not subject to this Privacy Policy, but subject to the privacy policy of the relevant entity.

We may use Google Analytics data, which collects statistical information about visitors to the Website. Google Analytics data is collected through cookie technology, and subject to the terms of Google’s Privacy Policy. You may opt-out of this cookie by installing this browser extension: //tools.google.com/dlpage/gaoptout.

8. Security of Your Personal Information

We will take reasonable steps to protect your Personal Information from interference, misuse, loss, unauthorised access, modification or unauthorised disclosure. We endeavour to take reasonable steps to see that your Personal Information is protected while stored by us, and de-identified once no longer required.

9. Transfer in Certain Circumstances

If there is a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of Fancygents then, in our sole discretion, we may transfer, sell or assign Personal Information collected to one or more relevant third-parties.

10. Questions and Complaints

If you have any questions about this Privacy Policy, or if you wish to request access to your Personal Information, correct or update you details or raise any privacy concerns you may have, please contact us at the contact details below.

Fancygents also has a formal complaints process regarding the use or misuse of your Personal Information. If you believe we have breached our obligations under this Privacy Policy or the European Privacy Principles, please contact us at the contact details below.

Our Contact Details

Please email info@fancygents.com for any queries regarding this Privacy Policy.