Please note that if a package is not collected or if it is refused, we reserve the right to charge you for the shipping costs of returning items via DHL Express.

We strive to ship all orders within 5-10 business days after the order has been placed. If your order will take longer to ship, we will notify you immediately. Bulk orders that require branding will take longer. FancyGents, is not responsible for any additional charges incurred for rejected packages or custom fees. All orders are shipped with DHL express after payment confirmation.

All international orders are shipped using DHL express.International shipping costs are automatically calculated during the online purchase based on size and weight of the order and the delivery address. Most international orders will be processed within 1-2 business days and delivered to you between 7-10 business days. Please note, bulk orders that require branding will take longer, and delivery times may vary depending on your destination, customs and duties.

You will receive a tracking number via email when your order is shipped from Fancygents. With this number, you can follow your order from us until it arrives at its destination. The DHL website will contain instructions for how you can track your order. All international orders can usually be tracked within 24 hours after the tracking number has been received.